PAYMENT TERMS—ORDERS
Internet orders may be paid for using the following methods: VISA, MasterCard, NEFT, Cheque, Direct Cash Deposit.
LIMITED QUANTITIES
Some products, including those identified as Hot Buys, Closeouts, Limited Quantity items, and Free Gifts may be limited to stock on hand and are offered on a first come, first served basis.
SHIPPING CHARGES—TAXES AND TITLE
Separate charges for shipping and handling will be shown on your order form. Most orders received before 5:00 p.m. Eastern Time, Monday through Friday, are shipped within 5 working days! Orders placed on Saturdays, Sundays, or holidays will be processed the next business day. As a security precaution, initial orders and orders shipping to alternate addresses may be held for extended verification. We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries.
All items purchased from BAJAAO are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.
For more information on our shipping policies, including rates, delivery times, and delays, please refer to our Online Customer Service page or call us at 1813538760
A separate charge for taxes will be shown on the invoice. We are required to collect sales tax of 12.5% on all orders shipped to all Indian states. This tax is included in the prices displayed on our website.
15-DAY 100% SATISFACTION GUARANTEE
If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice. We give you 15 days from the shipping date. That's the best guarantee in the Indian music industry.
BAJAAO only accepts returns made within the first 15 days from shipment.

• colorfultoucan.com only accepts returns made within the first ten (15) days after delivery.
• Bajaao won’t accept the returned item without the return’s form.
• All return items must include original packaging along the owner’s manual, warranty card and should not show any wear or abuse with the product.
• It is mandatory to include the invoice copy along with the returning package/ item. In case you do not have the invoice copy contact Bajaao Customer Support for invoice related query. 
• The following items are non-returnable except for defects: opened or used sets of strings, boxes of reeds, computer software, soundcards, tubes, internal earphones, earplugs, traditional and ethnic wind instruments, harmonicas (hygiene issues), raw-frame speakers, pickups that have been installed, drumheads and sticks, turntable cartridges, washed or worn clothing and footwear, body jewelry, books, cassettes, CDs, DVDs, and videos.
• The following items are non-returnable except for defects: opened or used sets of strings, boxes of reeds, computer software, soundcards, tubes, internal earphones, earplugs, traditional and ethnic wind instruments, harmonicas (hygiene issues), raw-frame speakers, pickups that have been installed, drumheads and sticks, turntable cartridges, washed or worn clothing and footwear, body jewelry, books, cassettes, CDs, DVDs, and videos.
• Defective components that qualify for coverage under this warranty will be repaired after the evaluation for the product is completed.
• The time frame for servicing of any pro-audio equipment or musical instrument are not fixed. It would depend on the error/ issue with the product.

• The following items are NOT covered by this warranty.
• Fret wear, saddle wear, nut wear, strings and batteries.
• Setups, adjustments or routine maintenance of any kind.
• USB Cables, Power adapters or any accessory item are not covered under warranty.
• Damage to finishes or cracks, splitting, or warping of wood due to changes in temperature or humidity, exposure to or contact with sun, fire, moisture, body salts and acids of perspiration, guitar straps, guitar stands/hangers made from vinyl, plastic, rubber or other synthetic materials, any other chemicals or non -approved polishes.
• Damage, corrosion or rusting of any hardware components caused by humidity, salty air, or exposure to the moisture, body salts and acids of perspiration.
• Any damage to an instrument resulting from customization or modification from factory standards.
• Normal wear and tear on any part of the instrument, case or gig bag including jacks, controls, switches, plated surfaces, tuning machines, pickguards, zippers, clasps, handles, latches, case hardware etc.
• All other damage and deterioration due to normal usage, wear and tear, aging, accidents, neglect, abuse, alteration, misuse, or Acts of Nature.
• Any instrument, whose serial number is missing, altered or tampered with in any fashion.
• Any instrument purchased from anyone other than colorfultoucan.com
• Instruments that have been serviced by unauthorized persons.
• Loss or theft.
• Damage caused by battery leakage.
• The cleaning of controls or contacts of electronics due to exposure to dirty, dusty, or otherwise contaminated environment.