Shipping:
1. It may take 6-12 hours to process your order . Once your order has been processed, you will receive an email confirming that your order has been shipped.
2. Shipping Fees and Timing : Free standard shipping in the United States. We strive to deliver your order within 5-10 business days in the United States and within 12 business days in Europe.
3. To track your order, please visit your LUNAR SHOP account or the shipping confirmation email.
Return value:
1. 100% Money Back Guarantee, our return policy is 14 days . Purchases made online can be returned online or in stores for free.
2. Or to register a return online ,Contact the client service. Register your returns online by connecting to your LUNAR SHOP account.
3. Items purchased with PayPal can be returned online or exchanged at a self-supporting store
4. Prepare the package : Put the item in the original package and place it with the original receipt.
5. Delivery of packages to UPS : Unload your packages at the UPS store or collection point.
Inquiries : (Business days: 24 hours a day, 7 days a week)